19th Oct 2021 11 Ways To Improve Your Customer Experience Management 7 minute readWe’ve all heard the saying, ‘the customer is king’, and with good reason. Customer experience management (CEM or CXM) is…
14th Oct 2021 What Is a Letter Management System And Why Do You Need One? 5 minute readWe live in an incredibly individualistic society, and, in this day and age, customers expect messages to be delivered in…
6th Oct 2021 Print Management Outsourcing: Work Smarter, Not Harder 4 minute readOutsourcing certain business processes brings many benefits, as it can save time and reduce costs in the long term. Whether…
20th Aug 2021 5 Types Of Business Documents You Should Be Automating 6 minute readIn this piece, we cover the 5 types of business documents that you and your organisation need to be automating and why.
15th Jun 2021 Everything You Need To Know About Document Automation 6 minute readPDF automation! Verify, enhance, reject/approve and output PDF documents automatically using pre-determined rules and logic with Datagraphic’s Aceni Engage.
20th May 2021 Six Undeniable Benefits of a Multichannel Communication System 9 minute readIn today’s digital world, a multichannel communication system for customers and employees is needed now more than ever. Read our blog to find out why.
17th Feb 2021 Debt Recovery: How Much Money Are You Losing? 8 minute readWe look at debt recovery, what it means for your organisation and how to improve income recovery processes with multichannel communications.
18th Dec 2020 How to develop a paperless office strategy: 6 simple steps 8 minute readShould you go, paperless? What are the benefits? Learn how to develop your own paperless office strategy with Aceni and the Datagraphic team.
3rd Dec 2020 Omnichannel vs Multichannel – What are the differences? 5 minute readMultichannel or omnichannel? It can be confusing when you hear one term vs the other. So what’s the difference and why should you care?
12th Oct 2020 Supporting your service delivery team with working anywhere 4 minute readAre your teams set up to work from anywhere? Determine how easily your service delivery team is able to continue as normal, or whether you require a more robust procedure.
1st Dec 2019 Document automation in your role 3 minute readWhen it come to delivering documents more effectively, departments are facing different pinch points. We break down the challenges faced by different departments and show how, by using smart document automation, specific needs can be addressed by one seamless foundation.
1st Dec 2019 How to do more with your documents 2 minute readWe take a look at how you can harness automation technology to create information-rich documents that deliver both increased productivity and value. Start doing more with your documents today.
