Careers at Datagraphic

Working at Datagraphic

As a leading UK document automation company, it’s our vision to help liberate the working lives of our customers, with innovative, secure and sustainable ways to automate and deliver their time-critical communications.

We’re well on the way to achieving this vision, with a team who care about what we do and delivering our successful product and service portfolio.

Vacancies

Product Executive (Client Services Team)

The candidate chosen for this role will become an integral and pro-active member of the organisation, providing product support for the customers and assisting with project implementations for the product team. We are looking for someone with initiative, organisation and an enthusiasm for providing great service to our clients.

We’ll support you with full training on our systems from day 1. You don’t need to have any previous experience in the sector, but we are looking for a self-starter who is keen to learn and progress. Previous experience of an account management or project management role an advantage.

Key Responsibilities:

  • To assist in delivering product implementations to new and existing clients.
  • Fielding product related queries and ensuring clients’ needs and expectations are being met across a portfolio of customers.
  • Acting as a point of control for Product improvement projects, actively engaging with the business to ensure two-way communication lines are open and keeping all stakeholders updated.
  • Assisting with invoicing and providing support to the product team where necessary.

There has never been a more exciting time to be part of the expanding Product team so, if you think you are a good fit for the job, we’d love to hear from you.

Please send your CV and covering letter to Karensa Maton, Head of Products, via email to:

kmaton@datagraphic.co.uk

(Salary dependant on experience)

Closing date: 9th   March 2020

Datagraphic | Sustainability
Datagraphic