Automate, control and track customer documents to achieve digital transformation in weeks, not months. Request a demo
Manage outbound and inbound mail in one place, without any manual labour.
Pay as you use Aceni, not per user or document click.
Implement Aceni in weeks not years and see returns much sooner.
Meet regulatory and data protection needs with a proven UK partner.
Aceni is a powerful, agile, cloud-based multichannel communication system for outbound and inbound customer correspondence.
It works with your existing systems data without you installing extra software or paying more licence fees.
It delivers document automation by preparing physical print and mail, digital eDocuments, emails and text communications.
While it excels in streamlining outbound communications, Aceni is equally adept at transforming your inbound document handling processes.
It takes care of your response handling by receiving, scanning and digitising inbound documents and data for your teams to access this information faster.
Aceni is scalable. You choose the outbound channels and/or inbound capture options you need, and Aceni delivers multichannel customer communication more quickly, securely, and easily.
In fact, you’ll see the benefits of the automation process as soon as you start working with us and using Aceni.
With Aceni, you’ll give your customers a seamless and personalised experience, transforming the way you work and saving on document processing time and costs.How does Aceni work?
Aceni is flexible. You can use it to manage your entire customer or employee correspondence journey or automate processes where you need support.
Aceni automates the production and delivery of outbound multichannel customer and employee communications.
Our inbound mail services help you manage your customer correspondence needs, taking away the manual process of opening mail, sorting into document types, response capturing for physical or digital mail and digitising information for transfer to a secure online hub.
Aceni receives outbound mail data from your existing systems and applies rules and logic to automate tasks. This means it can:
What does this mean for you? By automating manual tasks, you save time and staff resources as your team will be able to focus on more high-value work.
A simple multichannel communication system means whether you’re communicating digitally or in print with options like hybrid mail, you control everything through Aceni.
Take a look at Aceni’s features and benefits, and what they mean to you:
You won’t be charged licence fees because we don’t believe in them. That means you pay for the documents you output, so there are no surprise costs.
Because Aceni can consolidate data across different line-of-business systems, you’ll get consistent customer-facing documents across your channels.
You’ll be able to scale your document automation up (or down) when you need to. Aceni removes the cost, resource and non-delivery risks around fluctuating demands.
Turn your data into customer-facing documents and present them online in minutes - or print and mail them the same day.
Get clear, accurate communications - and reduce the need for service errors - using Aceni’s logic, rules and document content controls.
Monitor costs, analyse engagement and improve future communications around your secure documents thanks to Aceni’s range of reports and audit trail.
Whether you’re printing and mailing information, sending text and email notifications or hosting documents securely online, having a multichannel communication system like Aceni makes it super easy to manage.
Start reaping cost and time savings in a matter of months thanks to Aceni’s quick and easy implementation.
There’s no need to install new software or run manual upgrades: Aceni fits around your existing systems. Document automation has never been so easy.
You can be confident that your data and documents are in safe hands because Aceni is protected by tough infrastructure in the UK.
Focus on higher value tasks thanks to Aceni. It automates fragmented, manual and repetitive processes so your documents are produced and delivered more quickly and accurately.
Get peace of mind knowing Aceni is powered by Datagraphic’s highly experienced technical experts who are here to support you at every stage of your document automation journey.
From the initial scope to going live and beyond, implementing Aceni is a collaborative and unified effort between you and the Datagraphic team.
We’ll work with you to realise your project ideas and organise your document automation without the disruption of new software, hardware or having to recruit additional people.
Our team will work with you to review your current document processes, systems and data, including:
Though there’s lots to review, our Aceni experts have a keen eye for detail and do this day in, day out, so you can rely on their knowledge and experience.
We don’t do ‘off-the-shelf’; instead, we’ll set up a package of Aceni options around your specific needs.
Once implemented, you’ll have time to test and review your new multichannel communication system to make sure Aceni meets your needs.
And now for the best bit – the great communications that sit at the heart of everything we achieve together.
We’ll support you when it comes to telling your colleagues and stakeholders about Aceni and how to make the most of it.
And when you’re ready, we’ll agree on a go-live date and work together to achieve it.
You won’t be charged for licence fees when you use Aceni. Instead, we set the system up to suit the documents you want to automate and the distribution channels you want to use.
We’ll then agree a sensible price for the options you select so you’ll always only pay for what you use, bespoke to your needs.
Don’t worry if you can’t find the answer you’re looking for: use the live chat option on this screen and get an instant response (from a human!) – or by giving us a call.
Book one today if you want to try Aceni, our multichannel communication platform. You can have a face-to-face meeting or a screen-sharing session, whichever works for you.Book a demo