What Is Robotic Process Automation (RPA)?

7 minute readRobotic Process Automation (RPA) is just one of the technologies influencing the 4th industrial revolution. Learn what it is, what it isn’t, and the six most rewarding business benefits of RPA.

2nd Feb 2022

Secret insight: how managers like you are making efficiencies with document automation

5 minute readManagers in all sorts of organisations are making efficiencies with document automation. Are you ready to join them?

27th Oct 2021

Six Benefits Of Digital Communication You Can’t Ignore

5 minute readAdvancements in technology have undeniably altered the way organisations, employees, customers and suppliers all communicate. Most recently, the unprecedented and…

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19th Oct 2021

11 Ways To Improve Your Customer Experience Management

7 minute readWe’ve all heard the saying, ‘the customer is king’, and with good reason. Customer experience management (CEM or CXM) is…

12th Jul 2021

Exploring The Disadvantages Of Legacy Systems

7 minute readThe pandemic has changed the way we work and operate beyond recognition, especially now the majority of us are adopting…

15th Jun 2021

Everything You Need To Know About Document Automation

6 minute readPDF automation! Verify, enhance, reject/approve and output PDF documents automatically using pre-determined rules and logic with Datagraphic’s Aceni Engage.

Accessing communications digitally on-the-go

20th May 2021

Six Undeniable Benefits of a Multichannel Communication System

9 minute readIn today’s digital world, a multichannel communication system for customers and employees is needed now more than ever. Read our blog to find out why.

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26th Apr 2021

Six Innovative Digital Transformation Trends For 2021

9 minute readDigital plays a huge part in all industries now more than ever. We’ve picked six digital transformation trends for this year on our blog.

18th Dec 2020

How to develop a paperless office strategy: 6 simple steps

8 minute readShould you go, paperless? What are the benefits? Learn how to develop your own paperless office strategy with Aceni and the Datagraphic team.

16th Dec 2020

6 Expert Tips to Create Winning Transactional Documents

8 minute readDiscover the top six ways to create winning transactional mail documents, from a top Aceni expert at Datagraphic.

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3rd Dec 2020

Omnichannel vs Multichannel – What are the differences?

5 minute readMultichannel or omnichannel? It can be confusing when you hear one term vs the other. So what’s the difference and why should you care?

Aceni Outbound Customer Communications Platform

14th Aug 2020

What is Customer Communications Management?

7 minute readYour 6-minute guide to Customer Communications Management (CCM). Exploring what CCM is, what it involves and tools you can use to do it well on a budget.

Articles by Karensa Maton