Can you provide documents in other formats? Yes we produce large format documents and offer braille versions.
What level of visibility can you provide during production and when posted or online? Aceni offers options to track documents during the production and delivery processes and audit reports to help you with controls…
What levels of personalisation do you offer to improve engagement? Lots. Beyond standard contact details we can create dynamic documents in print and online that use different images, different blocks…
Can you mail my documents overseas? Yes. No problem. Overseas organisations sending mail to the UK can also benefit. Documents can be uploaded anywhere in the…
Can I send reports or long documents for you to print and post? Yes. We recommend; Documents under 15 pages mail in C5 envelopes. Documents of 16-79 pages mail in C4 envelopes. Documents…
Can I supply letter head paper and envelopes for printed documents? Yes you can. We do however recommend our ‘white-paper’ solution. We print your letterhead and document content at the same…
What documents can I send through Aceni? Our strength is delivering communications that are expected by your employees, customers or suppliers. These are documents, usually A4 in…
What support is available with Aceni? Lots. We’re very personable and at the end of the phone or email should you need us. Support is tailored…
How quickly can this be up and running? Days or weeks. If you have a simple print project and call today, you could be sending and saving with…
What is Aceni? Aceni is a secure, complete multichannel communications platform and document automation service for your outbound and inbound customer communications. It…
Is there an app for Aceni? Aceni is not available on any app store. But when your customers/employees login to view documents generated online with Aceni,…
Why don’t you email documents? We don’t believe email is a secure channel of communication. That’s why we use it for notifications and alerts, but…
