Trusted, secure communications for policing operations

Aceni provides police forces with a smarter way to manage secure outbound communications, integrating directly with existing case management systems such as StarTraq DOME and Clarity to give operations, compliance, and procurement teams centralised control over what is sent, to whom, and when.

Our automated document workflows are designed for high-volume, regulated policing environments. They replace manual mail processes, reduce manual handling, support compliance obligations under the Data Protection Act 2018 and UK GDPR, and meet the procurement, security, and social value standards required by public sector frameworks.

  • Automated document workflows
  • On-demand, scalable production with postage and print savings
  • Reduced manual handling across secure outbound communications
  • Centralised reporting and full audit trails to support UK GDPR compliance
  • Accessible formats produced through the same secure workflow
  • Available via RM6280 and G-Cloud frameworks

Scale without strain

Speeding campaigns and new camera deployments create unpredictable surges in outbound communications. For forces managing Notices of Intended Prosecution in-house, those surges put pressure on staffing, stationery stock, and ageing hardware, all while the 14-day statutory deadline remains fixed.

Aceni Mail automates police document workflows from the case management system through to printing and dispatch, with no manual steps.

Built to handle unexpected demand, the system scales without disruption. Transparent pricing means forces know what to expect regardless of volume.

Key benefits

  • On-demand, scalable production for chan volumes
  • Same working day print and dispatch, helping forces meet statut
  • Automated document workflows compatible with StarTraq DOME, Clarity and Niche
  • No capital investment in hardware or infrastructure

Security built for policing

All personal data must be held, processed and stored in compliance with the Data Protection Act 2018 and UK GDPR to prevent potential data breaches. 

Datagraphic’s UK production facilities are PASF-accredited, ISO 27001-certified, and Cyber Essentials Plus-verified, giving forces independent assurance that secure data handling meets policing security standards at every stage.

Key benefits

  • All documents produced by BPSS vetted staff UK-based processing
  • Full production audit trails to support UK GDPR compliance
  • ISO 22301 business continuity management certification
  • DPIA guidance and support are provided as standard

Clients we work with

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Cut the cost of Communications

Managing outbound communications in-house carries hidden costs that are easy to underestimate. Franking machines, printers and print servers become less reliable and more expensive to maintain over time. Paper and ink costs, stationery stock, and the staff time spent on manual processing all add up, and become harder to justify as budgets tighten across UK police forces. 

Aceni removes the fixed cost of in-house print infrastructure entirely. On-demand production means police forces only pay for what they use, while access to bulk postal rates provides savings unavailable to lower-volume in-house printers.

Key benefits

  • Closed-loop automation from the case management system to dispatch
  • No manual production of documents
  • PAF address validation to validate the correct addresses
  • Full production audit trails for compliance and governance

Faster, simpler procurement

Procuring a secure communications supplier involves supplier assurance reviews, governance approvals, and compliance checks, which can often take months.

Aceni Mail is available through pre-approved government frameworks, meaning supplier assurance, compliance, and risk management checks have already been completed centrally.

With B Corp and EcoVadis Platinum status, SBTi-approved and validated targets with 311,000 kWh of solar across UK sites. Datagraphic is independently verified. Police forces can therefore expect the highest standards of environmental and ethical performance. 

Key benefits

  • Listed on G-Cloud and G-Cloud 14 frameworks
  • Available via RM6280 Framework Lot 6
  • PASF-accredited UK production facilities
  • Certified B Corp - B Impact Assessment score of 89.5
  • SBTi-approved net-zero targets
Datagraphic