In today’s digital-first world, ensuring accessibility for all users is more important than ever. As organisations increasingly rely on digital platforms to communicate and engage with customers and employees, ensuring these tools are usable for everyone—including those with disabilities—should be prioritised. That’s where assistive technology comes in.

At Datagraphic, our commitment to accessibility isn’t just about meeting regulatory requirements; it’s about ensuring your digital communications are truly inclusive. We work with trusted partners to rigorously test and certify our solutions to ensure we meet the highest standards. We proudly offer Web Content Accessibility Guidelines WCAG compatible solutions, including our Aceni and Epay products.

What is WCAG compliance, and why does it matter?

Shaw Trust Accessibility Services uses the Web Content Accessibility Guideline (WCAG), a globally recognised standard that makes digital content more accessible to people with disabilities. The latest version, WCAG 2.2, goes beyond earlier guidelines, improving access for individuals with cognitive disabilities, low vision, and users on mobile devices.

WCAG 2.2 AA compliance means that a website or digital service meets comprehensive accessibility requirements, ensuring that people with varying disabilities can perceive, interact with, and navigate the content effectively. WCAG 2.2 AA exceeds the minimum requirement and is a significant step forward within the industry. Putting us ahead of the widely recognised WCAG 2.1 AA standard.

WCAG 2.2 AA covers a robust set of requirements that most organisations aim to meet. By ensuring Aceni and Epay meet this standard, Datagraphic helps your organisation deliver digital content that’s accessible and inclusive for all users.

There are many other reasons to choose an accessible supplier:

What does it take to be certified by Shawtrust?

Our Datagraphic development team continuously work on any fixes and improvements around accessibility. For instance, before getting our initial Shawtrust certification, Datagraphic received a detailed report of enhancements to make before achieving WCAG 2.2 AA compliance. With our development team’s devotion, we met every recommendation to gain the certification. Today, Aceni Mail and Epay are assessed at monthly intervals. If any issue is spotted, we have a specified timeframe to remediate it and remain with a valid certification.

Each detailed assessment involves two major steps:

1. Technical Review: Our products undergo a stringent technical audit. This is where experienced digital auditors analyse the underlying code, design, and structure of the digital content to make sure it aligns with the requirements of WCAG 2.2 AA. For instance, Epay ensures that employees can access important documents, like payslips or tax information, using assistive technology without any barriers.
2. User Testing: Compliance isn’t just about what happens behind the scenes. To truly ensure accessibility, our solutions are tested by real users with disabilities. This involves over 60 hours of hands-on testing by individuals using various assistive technologies, such as screen readers or alternative input devices.

Their feedback helps ensure our products are not just technically accessible but genuinely usable for the people who need them most. For example, when Aceni users are processing critical business documents, the text is clear and simple to understand, and people can:

• Zoom in up to 300% without problems
• Navigate the website using just a keyboard
• Navigate the website using speech recognition software
• Use the website with a screen reader, including the most recent versions of JAWS, NVDA and VoiceOver

Final Thoughts: The Benefits of Choosing a WCAG 2.2 AA Compliant Supplier

Partnering with a WCAG 2.2 AA compliant supplier like Datagraphic isn’t just about ticking boxes—it’s about creating an inclusive, accessible experience for everyone. With Shaw Trust’s thorough certification process backing our solutions, you can be confident that your digital content meets all your customers’ and employees’ needs.

Achieving WCAG 2.2 AA is an important milestone, but our commitment to accessibility doesn’t stop here. We always strive for more, offering the most inclusive digital experiences possible.

If you want to make digital communications more accessible, Datagraphic is here to help. Contact us today to learn more about our accessible solutions and how we can help your organisation meet WCAG 2.2 AA standards and beyond.