Podcast Episode Cover Image Aceni Ep3
Aceni Insights Local Authorities Podcast
Episode 3: Reducing Administrative Burdens
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In this extended 15-minute episode, Holly Bullick (Lead Implementation Consultant) and CEO, Glyn King, explore how Revenues and Benefits teams can reduce the growing administrative burden they face. Drawing on Glyn’s experience working with local authorities, they discuss the pressures caused by rising workloads, limited resources and increasing postage costs.

They discuss the challenges posed by legacy systems and manual processes, and how councils are streamlining document production through automation. You’ll hear real-world examples of how Aceni helps securely match and batch letters, reduce first-class postage, and consolidate multiple outputs into a single cloud-based platform, saving both time and money.

The episode also looks at how councils can adopt digital communications without removing printed mail altogether, and why starting small with email and mobile data can still yield significant savings.

Packed with practical insights and cost-saving ideas, this episode is ideal for teams seeking to reduce administrative workload and enhance their multichannel document automation approach.