Aceni Insights Local Authorities Podcast

Episode 2: Bridging the Gap with a Digital-First but Multichannel Approach that includes Print

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00:00 / 15:44

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In this extended 15-minute episode, Karensa Maton (Service Delivery Manager at Datagraphic) and CEO, Glyn King, explore the challenge many Revenues and Benefits teams face: how to be digital-first while still relying on print where it’s needed.

We discuss why print still matters, even in a digital-first world, and how to manage issues like missing data. You’ll hear real-life examples of how local authorities are automating communications to deliver smarter, more efficient services.

Packed with practical insights and cost-saving tips, this episode is ideal whether you’re just beginning your digital journey or refining your existing multichannel document automation approach.