Careers at Datagraphic
Working at Datagraphic
Datagraphic is a growing organisation looking to recruit new team members who are talented, approachable and hard-working people.
Here are our latest vacancies; please note that we do not accept applications from recruitment agencies.
Client Services Account Manager
Contract: Permanent | Full Time | 39 hours Monday to Friday
Location: Rugby, Warwickshire
Jobs Available: 1
Starting Salary: Competitive
Closing Date: 28 March 2025
Job Description
Are you a driven, detail-oriented person who is naturally empathetic and thrives on building strong client relationships? Would you relish the opportunity to work as part of a team that ensures Datagraphic’s large public and private sector clients receive the highest levels of service delivery for their critical communications? If so, we have the role for you.
As a Client Services Account Manager at Datagraphic, you would be part of an experienced team of professionals and have the backing of a wider business network to help you grow and succeed in your role.
Reporting directly to the Client Services Manager, you will be responsible for:
- Taking detailed client briefs, ensuring the accurate capture of specifications and critical project dates
- Conducting client implementations and overseeing the full process from brief to delivery
- Writing and distributing job specifications internally to technical and operations teams
- Managing client queries and requests efficiently
- Delivering excellent customer service to clients, suppliers, and internal stakeholders
- Creating and maintaining accurate client reports.
To succeed in this role, you will need to be:
- Positive and proactive – with a willingness to learn and grow
- Client-focused – able to deliver outstanding client services
- A strong communicator – with excellent written and spoken communication skills
- Detail-oriented – ensuring accuracy in all aspects of the role
- Tech-savvy – with experience in PowerPoint, Excel, and Word
- Self-motivated – capable of working on your own initiative to make things happen and to be calm under pressure to juggle multiple priorities.
Package
- Competitive salary
- 22-25 days holiday plus Bank Holidays (and your birthday as an extra holiday too!)
- Health cash plan (includes wellbeing, lifestyle, and insurance services/discounts)
- Electric Vehicle Salary Sacrifice Scheme
- Two paid days a year volunteering allowance
- Ongoing training and support with your career.
About Datagraphic
Datagraphic is a leading UK supplier to public sector organisations and private enterprises, helping teams automate and digitally transform their document processes with flexible and secure online and print and post solutions.
We are an equal opportunities employer committed to diversity and inclusion, offering a supportive environment where you can develop your skills and advance your career.
As a certified B Corp, participant in the UN Global Compact and signatory of the Climate Pledge, we care about people, the planet, our communities and our partners and invite you to join us to be part of a team that balances profit with purpose to use business as a force for good and drive positive change.
How to Apply
Apply now and take the next step in your career. Send your CV and a cover letter by email to [email protected]
Closing date: 28 March 2025
Please note: You must have the Right to Work in the UK, and if we extend an offer to you, a DBS check will be required due to the nature of our work.
We are not accepting applications from recruitment agencies for this role.
We also reserve the right to close vacancies earlier than the dates shown above if we receive sufficient applications.
