Your service delivery team is essential; they send out time-critical documents. Communications that bring in revenue, inform and engage customers and provide important company information to staff and key stakeholders.
With so many business-critical processes under one roof, it’s crucial your team are happy and have the tools to do their job no matter what.
When an unexpected event arises, and your team need to work remotely, if they’re not set up to work from anywhere, important activities can cease. Printing and mailing customer welcome packs or sending out company information to staff might stop or be delayed. It’s therefore vital that employees can work from anywhere and maintain the high standards of service people expect.
See if your team is ready to work from anywhere with our quick quiz below.
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If you’d like to help your workforce succeed in distributing customer and employee communications from anywhere, you need Aceni.
Aceni makes essential service delivery easy and you benefit from greater efficiency, lower overheads and increasing customer satisfaction.
Aceni is a secure document automation platform for the production and distribution of communications that go out in print, as web pages/forms, email and text notifications. There’s no software to install, no licence fees to pay, and no need to worry about what will happen if your physical premises aren’t available.
Find out more about Aceni, or contact Datagraphic to find out how we can support your operations team.
