2 minute read

In a world where efficiency and agile working reign supreme, automation of outbound and inbound mail remains a key progress driver for organisations. As we journey through 2024, it’s imperative to stay ahead of the curve by embracing the latest trends and advancements to optimise productivity and ensure seamless operations. Whether you’re in the public sector grappling with the implications of the pending Procurement Act or a private enterprise aiming to streamline processes, here are five of the latest document automation tips to help you make significant strides this year.

Harness Multichannel Communication Platforms

Providing a fluctuating blend of digital and physical communications to support and engage with differing recipient needs can be resource draining. Resolve this challenge and streamline your workload by using a multichannel communications platform like Datagraphic’s Aceni. From just one file, Aceni can automate production of your physical mailing packs and host digital envelopes for your recipients to view securely online. Plus include email and text notifications to encourage engagement.

Streamline Outbound and Inbound Processes

When mailing out correspondence that includes Business Reply Envelopes (BREs), sending that mailing is only half the story. The real workload begins managing responses, often involving days of distraction for team members scanning or manually completing data-entry. To drive efficiency, why not focus instead of using a closed-loop solution and document automation technology from start to finish. Automate your outbound and inbound communications with Datagraphic’s Aceni solutions to revolutionise paper-based processes, increase productivity, and allow your teams to focus on high-value tasks.

Ensure Compliance and Security

As regulatory requirements evolve rapidly, prioritising compliance and Information Security is non-negotiable. Look for document automation providers with robust Information Security credentials like Datagraphic. Demand ISO 27001 and CyberEssentials Plus certification as standard, to ensure you’re working with credible partners who value security to offer peace of mind and enable seamless navigation of complex regulatory landscapes. Secure document printing providers like Datagraphic understand how to help you automate document processes safely, to protect value data throughout its lifecycle.

Start Small, Scale Smart

Feeling overwhelmed by the possibilities of automation tools is natural. Begin by focusing on a single department or team, to achieve significant results quickly. Learn from this experience to refine and scale up your automation efforts across the organisation.

Decarbonise your communications

The UK’s commitment to achieving a 100% reduction in Greenhouse Gas (GHG) emissions by 2050 demands collective action. Although the carbon footprint of your document processing might be small comparative to other operational functions, there’s still great gains to be made. Switching to Datagraphic’s Aceni platform and using our carbon-neutral production centre to automate your document processes will kickstart or enhance your journey to net zero emissions. As the UK’s only SME in our sector with near-term, long-term and net-zero targets independently approved and validated by the Science Based Targets initiative (SBTi), you can be sure with Datagraphic you’ll be hitting your decarbonisation goals.


In summary, navigating the dynamic landscape of document automation demands a strategic approach that embraces innovation and best practices. By implementing these five tips, you can unlock enhanced efficiency, productivity, and success in 2024 and beyond.