St James’s Hospital in Dublin, Ireland serves a local population in excess of 200,000 people. As well as providing national and regional services, it’s the largest acute teaching hospital in Ireland.
The payroll team communicates pay fortnightly to approximately 5,000 people.
Before introducing Epay, powered by Datagraphic, St James’s Hospital staff received printed payslips. Using SAP software, all preparation, production and distribution was done in house.
The existing process was neither cost nor time effective and the payroll team were struggling to deliver payslips on time due to workload demands: causing pressures and strains on internal resources.
The distribution system wasn’t effective, as there were often requests for copy payslips, creating more work for the team.
They needed a more effective solution that reduced internal processing time and kept sensitive employee data safe. It was also important for employees to quickly receive help with any queries they may have.
Datagraphic’s Epay application met this challenge.
Moving to Epay has allowed us to give our staff access to their payslips whenever and wherever they need them. We look forward to working with Datagraphic to provide extra space for more useful employee information and links on the Epay portal.