Consistent and rapid advancements in technology have generated fierce competition for many industries. As a result, organisations are putting pressure on department heads to increase productivity, whilst also streamlining costs.
Many experts believe organisations who are early-adopters of automation technology will be the ones who gain the competitive edge: higher productivity, cost reduction, improved customer service and a more engaged and focused workforce.
In this paper we explore one of the automation technologies that are transforming the world of industry: Robotic Process Automation (RPA). We’ll cover what RPA is, what it isn’t and the many business benefits it creates.