Is response handling easy to setup? Yes definitely. We will work with you to understand your requirements and guide you through the process. During the planning…
Can employees access epayslips through single sign-on? Yes. In fact we have a number of clients that use Epay this way. Many choose this method to encourage…
How long does it take to upload a payroll file? Payroll files can be uploaded within minutes. Even large payroll files can be uploaded in less than 15 minutes.
Can employees view Epay on a mobile device? Yes they can easily create a shortcut on their device home screen, which opens the Epay web link. We have…
Can we email payslips? We don’t believe email is a secure channel of communication. That’s why we use it for notifications and alerts, but…
How do employees know when there is a new document to view? We deliver notification emails or text messages directly to your employees to alert them when a new document is ready…
How do you identify which files need to be printed and which are to be presented online? We agree with you when implementing Epay how to flag the data for our systems to recognise the correct distribution…
Can you take files from any payroll system? Yes. We have worked with countless different payroll systems over the years. For example, SAP, Midland HR, Northgate, Sage Snowdrop…
How long can employee data be stored for? As per the GDPR, employee data should only be stored for as long as is needed for processing.
How secure is Epay? Very secure. Employee data and documents are uploaded over pre-agreed secure connections. The information is then securely hosted at our…
Is there an app for Aceni? Aceni is not available on any app store. But when your customers/employees login to view documents generated online with Aceni,…